Frequently asked questions

Where is Melody Nelson located ?

Melody Nelson is located in Erpent, Place des Jardins de Baseilles 25, in "Le quartier des Baseilles".

The apartment-showroom is ideally located just outside the city of Namur, near to the main road axes (E411, N4).

By car, you can easily park a few steps away from the showroom thanks to the parking lots available in free-access indoor and outdoor.

The apartment is located on the first floor. When in front of the building 25, take the metallic outdoor stairs. No elevator is available.

When do you have to start searching for your dress ?

Schedule your appointment 8 to 10 months before your wedding.

The lead-time may vary from one designer to the other but this timing will allow you to get your gown on time stress-free.

You won’t be able to meet this deadline?

Rush orders are possible upon request with extra-fees.

The price of the dresses varies from 650 € (civilian clothes) to 4000 € +.

How to book an appointment ?

I welcome you on appointment only to give you as much attention as possible for this very special moment.

You can book your appointment directly on this

What can you expect ?

The apartment-showroom is yours for the whole hour.
You share your story and bridal tastes. We discover the collections together. You select your favorites and try on a selection of

Who should you bring ?

Bring the people who know you best and who’s opinion matters.

To fully benefit from your fitting, I highly recommend that you come with 3 persons max.

The apartment is meant to be cozy and intimate. You have to feel comfortable and at ease to make the perfect choice!

What should you bring ?

Try to wear nude underwear and, if possible, strapless or backless bra (it depends on the style of gowns you want to try on).

I ask you to wear very natural make-up to keep the gowns in a perfect state.

Also, when determining the length of your gown, it is crucial that you have a clear idea of the shoes you plan to wear on your wedding day. Should you have them already, great! Bring them with you.

You've found THE gown, what's next ?

First of all, congratulations !

I take your measurements and order your gown to the designer. After several months, I receive your gown and invite you to try it on.

Since the gown is based on your measurements, no or few alterations should be planned.

Still if alterations were to be made, our seamstress will alter your gown after (alterations are not included in the dress' price).

Then I invite you for the last fitting and you go back home with your gown.

Which methods of payment do we accept ?

When placing the order, you have to pay 70% of the amount.

The remaining 30% will have to be paid when you pick up the gown.

For rush orders (less than 5 months before the wedding), you will be asked to pay the whole amount at once, at the order.

Four methods of payment are available:

- Bancontact,
- Visa or Mastercard,
- Instant bank transfert using a smartphone app
- Cash.

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